Privacy Policy

How Quality Overhead Door, Inc. collects, uses, and protects information submitted through our website.

Privacy Policy

Quality Overhead Door, Inc. respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

By using https://pocatellodoor.com, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information when you request a quote, contact us through our website, call our office, use our online chat feature, opt in to SMS or text message communications, or submit a service request.

  • Name
  • Phone number
  • Email address
  • Property address
  • Service request details
  • SMS or text message consent preferences
  • Any additional information you choose to provide

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including your IP address, browser type, device information, pages visited, time spent on the website, and referral source.

This information helps us improve our website, understand how visitors use the site, and better serve our customers.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience, analyze website traffic, improve website performance, and measure advertising effectiveness.

You can disable cookies through your browser settings if you choose.

Third Party Services

We use trusted third party services to operate our website, communicate with customers, and measure website performance. These may include Google Analytics, Google Ads, HubSpot, WPForms, Microsoft 365, and communication or messaging service providers.

These providers may collect information according to their own privacy policies.

How We Use Your Information

Information collected may be used to respond to service requests, schedule appointments, provide estimates, improve customer service, improve website performance, send appointment confirmations, send appointment reminders, send technician arrival notifications, respond to questions, and communicate regarding requested services.

If you provide consent to receive SMS or text messages, we may use your phone number to send messages regarding your request, service updates, estimate follow ups, seasonal promotions, maintenance reminders, special offers, company updates, and other marketing communications.

We do not sell your personal information.

SMS Communications

If you opt in to receive SMS communications from Quality Overhead Door, Inc., you may receive text messages related to:

  • Appointment confirmations
  • Appointment reminders
  • Technician arrival notifications
  • Service updates
  • Estimate follow ups
  • Seasonal promotions
  • Maintenance reminders
  • Special offers
  • Company updates

Message Frequency

Message frequency may vary depending on your interactions with Quality Overhead Door, Inc.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier.

Opting Out

You may opt out of SMS communications at any time by replying STOP to any text message you receive. After opting out, you will no longer receive SMS messages unless you opt in again.

Help

Reply HELP for assistance or contact us at (208) 233-3667.

Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Information Sharing

We do not sell, rent, or trade your personal information.

Information may be shared only when necessary to complete requested services, communicate with you, comply with applicable laws, protect our legal rights, or work with trusted service providers who assist in operating our business.

Data Security

We take reasonable administrative, technical, and physical measures to help protect your personal information.

While no website can guarantee absolute security, we work to safeguard your information using industry standard practices.

Third Party Links

Our website may contain links to third party websites. We are not responsible for the privacy practices or content of those websites.

Children's Privacy

Our services are intended for adults seeking garage door products and services. We do not knowingly collect personal information from children under the age of 13.

Your Choices

You may contact us at any time to request access to your personal information, request corrections, request deletion when permitted by law, opt out of certain communications, or ask questions regarding this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page.

Contact Information

Quality Overhead Door, Inc.
915 South Main Street
Pocatello, ID 83204

Phone: (208) 233-3667
Website: https://pocatellodoor.com

Questions About This Policy?

Contact Quality Overhead Door, Inc. if you have questions about this Privacy Policy or how your information is handled.

Contact Us